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High Jinx - Cardboard in the phone

Now you may or may not see in which direction this particular "prank" is going.

The foolish person or "less experienced prankster" may well put something in the ear piece of the phone. Whenever that person picks up their phone they wont be able to hear the other person.
Now this is funny to a degree but this prank will last a very short amount of time. The person soon reports their phone as faulty and gets a new one. Prank over and as the prank was never revealed it really wasn't that funny.
I had this done to me, it was explained to me afterwards and although I laughed it really didn't work.

Now let us take this to a new level.

Imagine if the technician in question was blissfully unaware there was anything wrong with their phone and just assumed that they had the bad luck of having a whole strong of "deaf customers" on the phone to them - a lot funnier I'm sure you'll agree.

So what we do is carefully unscrew the mouth-piece of the phone and insert a piece of card here. After carefully replacing the mouth piece we sit back and wait for that particular technicians phone to ring, for there to be a customer on the end of the phone and for the fun to begin!
This particular prank was played on a friend of mine and not actually by me, in fact I do not know who actually did it although "Dan" from the Birthday Treatment story is a very likely suspect.

Once word had got around both the technical support and engineering departments it was just a matter of time waiting. We would make ourselves scarce in the department so that the next call from a customer would go to him. We could then all stand in the next office and listen - in fact you could really stand anywhere in the building and hear what was going on.

A typical conversation would go something like this (Bold is various degrees of shouting):

"Hello Technical Support, How can I help?"

"Technical Support, How can I help?"

"Yes this is technical support, how can I help?"

Some time passes where every sentence is repeated at least twice and eventually has to be shouted

"Type Dir and then press Enter"

"Dir and press Enter"

"D I R AND THEN PRESS ENTER"

This kind of conversation would of course take three times as long as it should do. Once finished on the phone the innocent technician would come next door to a full and laughing engineering department and mutter the words:

"Bloody deaf customers, why do I always get them?"

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