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Computing - IBM 60GXP Hard Drive

IBM Hard Drive

The infamous 60GXP Hard drive from IBM.

Never has such a hard drive caused so many threads and conversations on professional computer web sites, mainly due to what appears to be a rather abnormal fail rate with both this line of hard drives and it's predecessor, the 75GXP.

The original IBM Deskstar line of HD's (75GXP) was a top performing drive. There was no other drive on the market which could match it's performance and it became a big seller. In addition with IDE RAID becoming more popular, the IBM was again an obvious choice, in RAID configurations the performance was again amazing.

The Deskstar has evolved from the 75GXP to the 60GXP and the current and probably final configuration is the 120GXP. The main differences between the three drive families is the platter size, the 75GXP used 15GB platters, the 60GXP introduced 20GB platters and the 120GXP gave us 40GB platters.

The table below shows IBM's posted specifications on the three drive families:

  75GXP 60GXP 120GXP
       
Interface ATA-100 ATA-100 ATA-100
Capacity (GB) 75/60/45/30/15 60/40/20 120/80/60/40
Data Buffer 2MB 2MB 2MB
Rotational Speed (rpm) 7,200 7,200 7,200
Latency (Average) ms 4.17 4.17 4.17
Media Transfer rate (Mbits/sec) 444 494 592
Interface Transfer rate (MB/sec) 100 100 100
Sustained data transfer rate (MB/sec) 37 40.8 - 20.9 48 - 23
Seek Time (Average) ms 8.5 8.5 8.5
Seek Time (Track to Track) ms 1.2 1.2 1.1
Seek Time (Full Track) ms 15 15 15

Not a major difference between the three families, sustained data transfer rate is increased with each new generation, general speed and performance remains pretty constant from one family to the next.

Reliability?

There has been much discussion about the reliability of the IBM units. A lot of people have reported unexpected drive failures and not just on a single unit.

Replacement units seem to fail and many people have said they will never buy another IBM Hard Drive as long as they live, so is there any truth behind these claims?

There is no doubt that there are a lot of reported failures out there, even if we eliminate some of these reports due to "making up stories" and "jumping on the bandwagon" we are still left with a lot of reported problems.

One factor that must be taken into consideration is the sheer number of these units out in the field. Because of their extremely high performance and rave reviews a lot of people bought these units, this gave IBM an extremely high percentage of the IDE hard drive market. Any company that occupies a high market share are going to have an inflated fail rate due to the number of units out there in use, although it may still fall within acceptable levels.

Most "experts" agree that the IBM units appear to be failing due to heat issues, it is very possible that IBM was pushing the technology to the very limit and in adequately cooled cases are another cause for the problems.

It is not unheard of to have two of more of these units inside a workstation, two IBM drives both generating heat inside a badly cooled case could well have increased the chance of failure and other problems.

Lastly, there is the over-clocking factor. Many computer enthusiasts over-clock their systems, it is these very people who are likely to have read the reviews and purchased the very fastest hard drives available. Could the fact that their systems were over-clocked be a baring on the failure rate?

Personal Experience

I have 4 x 60GB 60GXP units in my home system. I use a Cooler Master ATC201 aluminium computer case which has two fans at the very front drawing in cool air which blow directly across the IBM hard drives.

I have not had a single problem with my drives, all of them are the ones I originally purchased and none of them have shown any indication they might fail (although some people will tell you that they don't tend to, they just fail out of the blue).

However at work it is a different story, I've seen no less than eight failed units out of the forty or so workstations my users run. Some of these were from the 75GXP family, others from the 60GXP.

This equates to an approximate 20% fail rate on the IBM units and I do feel this is probably a little on the high side. The workstations we use at work are all generic "No Name" machines with no active cooling other than a CPU fan. Maybe some people are onto things with this heat issue, maybe adding an active fan to the front of all our work workstations would result in a decrease in the fail rate.

Earlier this year IBM sold their hard drive business to Hitachi, so we will not see any future IBM IDE hard drives on the market. This could just be coincidence of course, the majority of companies throughout the world are having economic problems of some kind. However some people will still tell you that IBM sold up because of their drive issues, they have had enough, the constant replacements under warranty means the division was loosing too much money and they just decided to leave that particular market.

Nobody but some high-up people at IBM would be able to answer that question for us and I doubt very much we will ever see an official answer on that.

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